451 Research is a technology research group within S&P Global Market Intelligence. For more about the group, please refer to the 451 Research overview and contact page. Over the past four years, the identity of human resources has shifted from that of a back-office compliance center to a department focused on productivity enablement and employee experience. While the mass move ...
READThere is no denying that the hype around generative AI — a technology known for being able to generate complete pieces of content or gather relevant data and information from a short prompt — has thrust discussion about possible use cases for the technology into the limelight. This prominence has undoubtedly been aided by Microsoft Corp. 's $10 billion investment in ChatGPT-mak...
READIntroduction The role that productivity software and work technologies play in defining the employee experience has evolved in recent years as the shift to hybrid and remote work models magnified the friction points inherent in legacy tools. This increasingly digital employee experience has also heightened the impact these tools have on an organization's ability to attract tale...
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