Key Takeaways
- S&P Global Ratings analysts in the retail, restaurant, and consumer goods sectors collectively forecast an 8.5% increase in retail sales during the November and December 2021 holiday season.
- An elevated consumer saving rate continues to support spending across categories, underpinned by consumers' desire to make the most of in-person celebrations this year.
- However, ongoing supply chain bottlenecks, inflation, and labor shortages could dampen retailers' top lines and crimp margins.
- We expect overall credit quality to remain stable as retailers offset higher costs and potentially lower volumes with consumers' willingness to absorb higher prices.
Our expectation of 8.5% holiday sales growth is well above the 3.5% average of the past 20 years. Our analysts across the retail and consumer teams estimated growth of 4%-11%, reflecting a mix of consumers' pent-up demand, price inflation, and supply chain constraints. The holiday shopping season is traditionally the most important sales period for the retail sector. This season represents a unique opportunity for retailers to benefit from consumers' eagerness to bring extra cheer (and gifts) to in-person celebrations. Only a few hurdles stand between retailers and a bonanza holiday: supply chain bottlenecks, labor shortages, cost inflation, and a potential fourth wave of the COVID-19 pandemic. We believe the largest retailers will reap most of the rewards.
Chart 1
November And December Holiday Total Retail Sales
Consumers are spending their accumulated savings, despite inflationary concerns.
October 2021 retail sales increased 1.7% from September 2021 and 16% year over year, according to the Census Bureau. We believe the positive retail numbers in October signaled consumers' good financial position and continued elevated demand for the upcoming holidays. The numbers also illustrate consumers' capacity to absorb most of the price increases retailers have implemented. We believe inflation has had only a modest effect on consumer spending in, for example, clothing, accessories and food service and drinking places. The flat month-over-month results in apparel and restaurants is likely also a result of supply chain constraints and labor shortages. As inflation filters into nondiscretionary items such as grocery, demand for discretionary categories such as apparel and dining out could soften. Still, consumers are spending above pre-pandemic levels, demonstrating their relative price insensitivity, and we expect this to sustain through the holiday shopping season.
Chart 2
Department stores and non-store (e-commerce) retailers, typically big beneficiaries of past holiday spending, performed well in October. In our view, consumers shopping early and absorbing price increases explain these significant gains. The largest players in these two retail channels (Macy's and Amazon) reinforce our confidence that large retailers are likely to navigate supply chain and inflation challenges better than issuers with less scale and operational sophistication (see "Labor And Supply Chain Woes Chill Retail Spirits For Holidays And Beyond," published Sept. 28, 2021 and "On Activists' Wish List: New Spin On Macy's And Kohl's This Holiday Season," published Nov. 15, 2021).
Chart 3
Consumers are shopping for gifts earlier than usual on fear of missing out on merchandise availability.
We think it is a seller's market because supply chain and inventory challenges are well-publicized and consumers are experiencing firsthand stock-outs and delayed deliveries. As retailers receive inventory, they are putting the merchandise on shelves, and consumers are buying out of fear that the merchandise will not be there if they delay the purchase. This behavior drives greater full-price sales, helping retailers limit promotions that they have historically been compelled to resort to because of competitive dynamics. Over the long term, we expect these competitive dynamics to return unless retailers learn from current supply chain constraints that lower inventory levels can be good for business.
Sales may rise, but profit margins depend on how well retailers manage costs.
Supply chain, labor inflation, and commodity costs are a trifecta of headwinds that could squeeze profit margins in the coming quarters. The magnitude of margin pressures depends partly on the size of the retailer. Although we believe consumers are in a good position financially, we don't expect retailers to be able to fully pass on their cost to consumers because that would risk alienating customers. As a result, we think larger players--including Walmart, Home Depot, and Target--will fare better, given their ability to partially offset increased labor and freight costs with efficiency gains. Similarly, pulling orders forward, chartering container ships, and other creative workarounds to the supply chain bottlenecks have enabled these retailers to stock up inventory in advance of the all-important fourth quarter. However, the downside risk is that if consumers become overly cautious during December--a scenario we don't expect--retailers could be left with excess inventory they would need to mark down. In this scenario, margins could be pressured even more than we anticipate. Smaller players may take a bigger hit to margins because they don't have the scale to absorb cost increases.
As consumers increasingly shop across channels, retailers who offer an attractive omnichannel experience may have more reasons to celebrate.
E-commerce sales will grow this holiday season, partly fueled by a heightened sense of safety and convenience while the pandemic lingers. We think the real holiday winners will be the well-positioned merchants who have invested in their omnichannel capabilities to provide convenience, improved delivery options, and an attractive merchandise offering. As consumers increasingly shop across channels, retailers with brick-and-mortar locations can also benefit from stronger online sales, given the growth of "buy online, pick up in-store" and "buy online, ship to store" options. Rising e-commerce penetration is usually accompanied by margin dilution as online orders cost more to fulfill and ship. Retailers who can maintain margins while providing a seamless omnichannel experience will have a better competitive position this holiday season.
Expectations are high for retailers to reel in holiday sales.
Despite ongoing supply chain and labor challenges, external analysts are forecasting a robust holiday season. We have consolidated a variety of qualitative and quantitative holiday sales forecasts and announcements (table 1). The various forecasts do not all measure the same definition of sales, but they reflect similar expectations of a very positive retail holiday season.
Table 1
Holiday 2021 Outlooks Are Robust | ||
---|---|---|
Organization | Source | Forecast |
PwC | PWC 2021 holiday outlook | PwC's holiday spending survey found consumers will spend more than 20% compared to 2020, when the pandemic ground most holiday travel to a standstill. Even compared to the pre-pandemic 2019 season, spending is up 13%, as consumers seek respite at the holidays. Millennial shoppers (those 25-38 years old) will spend the most. |
Deloitte | Deloitte 2021 holiday retail survey | Deloitte expects holiday shoppers to spend an average of $1,463 per household, up 5% year over year. Shipping delays and stockout concerns are prevalent. Engagement with digital platforms remains high, and the company expects 62% of spend will occur online, while curbside pickup and "buy online, pick up in-store" remain popular for convenience. |
National Retail Federation (NRF) | NRF's holiday forecast | NRF forecasts that holiday sales during November and December will grow 8.5%-10.5% from 2020 to $843.4 billion-$859 billion. Furthermore, NRF expects that online and other non-store sales, which are included in the total, will increase 11%-15% to $218.3 billion-$226.2 billion, driven by online purchases. |
International Council of Shopping Centers (ICSC) | ICSC holiday intention forecast survey | ICSC forecasts a 8.9% year-over-year spending increase, with total projected spending of $923 billion. The average adult plans to spend $637 on holiday-related items. E-commerce sales growth is expected to be 13% more than in 2020. |
AlixPartners | AlixPartners U.S. retail holiday-outlook survey | AlixPartners forecasts a 10%-13% increase in sales over the same three-month period in 2020. Meanwhile, the firm's survey, an annual poll of more than 1,000 consumers, showed 53% of consumers plan to start holiday shopping by Halloween or earlier, an increase of four percentage points from last year's survey. |
Coresight Research | Coresight Research U.S. retail outlook preview | Coresight Research is penciling in a strong total expansion in retail sales for the holiday quarter, rounding off an exceptionally buoyant year for retail sales. Coresight Research's survey expects a 9%-10% increase in total retail sales over the same period in 2020 and a 19.6% increase over 2019. Furthermore, the survey found a 54.4% year-over-year increase in announced holiday hiring plans compared to the 2020 holiday season--and a 24.4% increase over pre-pandemic 2019--by retailers and allied sectors such as logistics companies. |
FedEx Corp. | Announcement | Fedex expects this holiday season to be a peak shipping seasion. The company set a deadline of Dec. 9 for domestic ground economy shipping and Dec. 15 for domestic ground shipping. Packages can be shipped through different express services between Dec. 21 and 24 to arrive on Dec. 25. |
Bain & Co. | Bain 2021 holiday shopping outlook | Bain forecasts total U.S. holiday retail spending could hit $800 billion during November and December 2021--a 7% sales growth rate. In-store sales are expected to account for about 75% of total U.S. sales this holiday season. Although e-commerce growth has tapered in the past few months as consumers shifted more of their spending back to stores, Bain expects this segment to rebound to high-single-digit growth during the holidays. |
Who (Really) Needs To Have A Happy Holiday?
We have an overall stable bias for rated retail and restaurant companies. However, we believe risk of missing out on a good holiday are higher for smaller retailers who could face some difficulties procuring inventory and have less room to manage cost inflation. We believe issuers with negative rating outlooks are at risk of downgrades if they cannot navigate cost inflation, supply chain constraints, and labor shortages (table 2 includes 2019 data, which we believe reflects more typical holiday results than 2020). Without a jolly holiday season, we could see incremental rating pressure for these retailers.
Table 2
Exposure To Holiday Sales In 2019 | ||||||||
---|---|---|---|---|---|---|---|---|
As a percentage of full-year 2019 | ||||||||
Company | Rating as of Nov. 19, 2021 | Subsector | Fourth-quarter share of total operating profit | |||||
GameStop Corp. |
B/Stable | Specialty | >100% | |||||
Abercrombie & Fitch Co. |
BB-/Stable | Specialty apparel | 93% | |||||
Signet Jewelers Ltd. |
BB-/Stable | Accessories | 85% | |||||
Macy's Inc. |
BB-/Positive | Department store | 69% | |||||
Dillard's Inc. |
BB-/Stable | Department store | 53% | |||||
At Home Group Inc. |
B/Stable | Specialty | 49% | |||||
The Michaels Cos. Inc. |
B/Stable | Specialty | 49% | |||||
Best Buy Co. Inc. |
BBB+/Stable | Specialty | 46% | |||||
Burlington Stores Inc. |
BB+/Stable | Off-price | 45% | |||||
Tapestry Inc. |
BBB-/Positive | Luxury | 43% | |||||
Nordstrom Inc. |
BB+/Stable | Department store | 41% | |||||
Carter's Inc. |
BB+/Stable | Apparel | 40% | |||||
VF Corp. |
A-/Stable | Apparel | 39% | |||||
Kohl's Corp. |
BBB-/Stable | Department store | 38% | |||||
Chinos Intermediate 2 LLC (J. Crew) |
B-/Positive | Specialty apparel | 36% | |||||
Dollar Tree Inc. |
BBB/Stable | Discount | 36% | |||||
Foot Locker Inc. |
BB+/Stable | Specialty apparel | 35% | |||||
Rent-A-Center Inc. |
BB-/Stable | Specialty | 35% | |||||
Ralph Lauren Corp. |
A-/Negative | Apparel | 33% | |||||
Capri Holdings Ltd. |
BBB-/Stable | Luxury | 33% | |||||
Under Armour Inc. |
BB/Stable | Apparel | 33% | |||||
Qurate Retail Inc. |
BB-/Stable | Specialty apparel | 32% | |||||
Dollar General Corp. |
BBB/Stable | Discount | 31% | |||||
TJX Cos. Inc. |
A/Stable | Off-price | 30% | |||||
Hanesbrands Inc. |
BB/Negative | Apparel | 28% | |||||
The Gap Inc. |
BB/Positive | Specialty apparel | 27% | |||||
Kontoor Brands Inc. |
BB/Stable | Apparel | 26% | |||||
Source: S&P Capital IQ. |
Related Research
- On Activists' Wish List: New Spin On Macy's And Kohl's This Holiday Season, Nov. 15, 2021
- Labor And Supply Chain Woes Chill Retail Spirits For Holidays And Beyond, Sept. 28, 2021
This report does not constitute a rating action.
Primary Credit Analyst: | Andy G Sookram, New York + 1 (212) 438 5024; andy.sookram@spglobal.com |
Secondary Contacts: | Sarah E Wyeth, New York + 1 (212) 438 5658; sarah.wyeth@spglobal.com |
Lauren E Slade, Centennial + 1 (212) 438 1421; lauren.slade@spglobal.com | |
Research Contributor: | Akanksha Bijalwan, CRISIL Global Analytical Center, an S&P affiliate, Mumbai |
No content (including ratings, credit-related analyses and data, valuations, model, software, or other application or output therefrom) or any part thereof (Content) may be modified, reverse engineered, reproduced, or distributed in any form by any means, or stored in a database or retrieval system, without the prior written permission of Standard & Poor’s Financial Services LLC or its affiliates (collectively, S&P). The Content shall not be used for any unlawful or unauthorized purposes. S&P and any third-party providers, as well as their directors, officers, shareholders, employees, or agents (collectively S&P Parties) do not guarantee the accuracy, completeness, timeliness, or availability of the Content. S&P Parties are not responsible for any errors or omissions (negligent or otherwise), regardless of the cause, for the results obtained from the use of the Content, or for the security or maintenance of any data input by the user. The Content is provided on an “as is” basis. S&P PARTIES DISCLAIM ANY AND ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE, FREEDOM FROM BUGS, SOFTWARE ERRORS OR DEFECTS, THAT THE CONTENT’S FUNCTIONING WILL BE UNINTERRUPTED, OR THAT THE CONTENT WILL OPERATE WITH ANY SOFTWARE OR HARDWARE CONFIGURATION. In no event shall S&P Parties be liable to any party for any direct, indirect, incidental, exemplary, compensatory, punitive, special or consequential damages, costs, expenses, legal fees, or losses (including, without limitation, lost income or lost profits and opportunity costs or losses caused by negligence) in connection with any use of the Content even if advised of the possibility of such damages.
Credit-related and other analyses, including ratings, and statements in the Content are statements of opinion as of the date they are expressed and not statements of fact. S&P’s opinions, analyses, and rating acknowledgment decisions (described below) are not recommendations to purchase, hold, or sell any securities or to make any investment decisions, and do not address the suitability of any security. S&P assumes no obligation to update the Content following publication in any form or format. The Content should not be relied on and is not a substitute for the skill, judgment, and experience of the user, its management, employees, advisors, and/or clients when making investment and other business decisions. S&P does not act as a fiduciary or an investment advisor except where registered as such. While S&P has obtained information from sources it believes to be reliable, S&P does not perform an audit and undertakes no duty of due diligence or independent verification of any information it receives. Rating-related publications may be published for a variety of reasons that are not necessarily dependent on action by rating committees, including, but not limited to, the publication of a periodic update on a credit rating and related analyses.
To the extent that regulatory authorities allow a rating agency to acknowledge in one jurisdiction a rating issued in another jurisdiction for certain regulatory purposes, S&P reserves the right to assign, withdraw, or suspend such acknowledgement at any time and in its sole discretion. S&P Parties disclaim any duty whatsoever arising out of the assignment, withdrawal, or suspension of an acknowledgment as well as any liability for any damage alleged to have been suffered on account thereof.
S&P keeps certain activities of its business units separate from each other in order to preserve the independence and objectivity of their respective activities. As a result, certain business units of S&P may have information that is not available to other S&P business units. S&P has established policies and procedures to maintain the confidentiality of certain nonpublic information received in connection with each analytical process.
S&P may receive compensation for its ratings and certain analyses, normally from issuers or underwriters of securities or from obligors. S&P reserves the right to disseminate its opinions and analyses. S&P's public ratings and analyses are made available on its Web sites, www.spglobal.com/ratings (free of charge), and www.ratingsdirect.com (subscription), and may be distributed through other means, including via S&P publications and third-party redistributors. Additional information about our ratings fees is available at www.spglobal.com/usratingsfees.