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Canadian Health Care P3s: Robust Performance And Risk Mitigation Outweigh Challenges

(Editor's Note: This article is one of a two-part series that explores the Canadian provinces' health care infrastructure investments and funding, including risks and benefits related to P3s and performance of our rated health care P3 universe. The companion piece, "Infrastructure Post-COVID-19: Funding Canadian Provinces' Rising Health Care Spending Budgets," takes an in-depth look at the Canadian provinces' health care infrastructure historical and future investments and funding, including risks and benefits related to P3s, whereas this article explores the performance of our rated health care P3 universe.)

S&P Global Ratings rates 30 Canadian public-private partnership (P3) projects, including 11 health care P3s with construction and operations and/or maintenance risk, totaling ~C$ 3.7 billion of debt. Of our portfolio in Canada, 73% has an 'A' category rating and just two ratings are on negative outlook.

At S&P Global Ratings we analyze the creditworthiness of health care P3 projects using our "Project Finance Framework Methodology," published Sept. 16, 2014, and "Key Credit Factors For Social Infrastructure, Accommodation, And Entertainment Project Financings," published Sept. 16, 2014.

Chart 1:  

image

All health care P3s in our portfolio are availability-based and now operational. Compared to other infrastructure asset types, availability-based social infrastructure projects tend to have a stable rating performance. A 2021 study on Annual Infrastructure Default and Rating Transition (D&R) by S&P Global Ratings confirms this. Between 1981-2020, there have been 64 upgrades and 76 downgrades in social infrastructure, leading to a low downgrades/upgrades ratio of 1.19x, second only to oil & gas within the infrastructure group. We note that this ratio has increased from 0.9x in our 2019 D&R study, primarily due to COVID-19's impact on volume-exposed assets within our social infrastructure group, such as stadiums and hotels.

Table 1

Infrastructure Rating Movement Total (1981-2020)
Upgrades Downgrades Difference Downgrades/Upgrades
Power 190 342 (152) 1.8
Transportation 153 261 (108) 1.7
Utilities 1,575 1,891 (316) 1.2
Oil and gas 413 476 (63) 1.2
Social infrastructure 64 76 (12) 1.2
Other 154 281 (127) 1.8
Total 2,549 3,327 (778) 1.3
Source: S&P Global Ratings Research.

Similarly, our Canadian P3 portfolio, including hospital projects, has largely remained stable, as ~87% of our portfolio is availability-based. Thus, they benefit from a fixed revenue stream and well-defined contractual performance objectives with straightforward operational requirements and risk transfer. What has also worked in their favor is the collaborative approach adopted by the concessionaire and private industry to ensure steady asset performance, even against the backdrop of a rare event like the pandemic.

In this report we dive further into the performance of our 11 rated hospitals.

Chart 2

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Larger Size, Longer Ramp-Up, And Operational Challenges Drive Risks

Availability-based projects are inherently devoid of market risk as the project company receives a fixed (inflation-linked) payment from its government counterparty that covers its capital and operational costs.

Operational responsibilities can be classified as hard facilities management (hard FM), soft facilities management (soft FM), clinical services, and lifecycle management. Most hospital project agreements involve a drop down of hard FM and lifecycle management services from the authority to the project company. These operational services are bound by performance standards under the concession agreement and expose the project to penalties/deduction payments for failing to match these. Historically, hospital projects have displayed stable operational performance in terms of penalties assessed, which have been at the lower of end of our downside assessment (of typically 1% of capital payment) for most of them.

In addition to monetary deductions, the project can incur failure points for unavailability events and quality or service failures. The project agreement specifies various failure-point thresholds that, once reached, will lead to increasingly severe consequences, beginning with warning notices, and escalating to remedial rights, subcontractor replacement, and ultimately a possible project default. Having said that, at the time of financial close the lenders' technical advisor (LTA) usually opine that they expect deductions to be much lower than the prescribed thresholds for our hospital portfolio. In fact, we observed that a breach of these thresholds has been infrequent, and provide some examples where they did occur in table 2 below.

To rationalize performance irrespective of a hospital's size and complexity, we measure deductions as a proportion of capital payments. Based on our review of the rated portfolio, two key takeaways about deductions are as follows.

1. Asset size and complexity matters

Larger hospitals providing critical/acute care services to the public tend to have higher operational risks when compared to smaller health care facilities or those providing primary or secondary care. Three of the 11 hospitals in our portfolio have an asset size greater than the portfolio average. Each of these facilities witnessed significantly higher deductions as a percentage of their capital payments since the start of operations when compared to the portfolio average.

Chart 3

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Chart 4:  

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The majority of hospitals, irrespective of size or complexity, face availability failures under hard FM due to elevator breakdowns. Gauged by performance standards defined in concession agreements, elevator failures have a tight timeline for resolution. As there are only a handful of elevator maintenance subcontractors in the marketplace (think Kone (unrated), Otis Worldwide Corp.), in most cases the restoration of elevator services falls outside the timeline prescribed in the contract, leading to failure points and consequentially associated penalties.

Similarly, temperature, humidity and pressure level issues have challenged a handful of hospitals particularly in shoulder seasons like spring when the heating is switching over to cooling, or vice versa in fall. Temperature maintenance related deductions are more common for rooms such as ICUs and thus the concession has narrow tolerance for temperature variance.

2. Ramp-up phase is the critical one

Contractual provisions in Canada's P3s are usually similar and provide for a bedding-in phase at the beginning of operations, whereby failure points assessed against service, quality, and availability failures are waived fully/partially in the first few months. Regardless, we observe that service failure penalties tend to peak during the ramp-up period after operations have commenced. Data indicates that a sizable portion of service phase penalties occur within the first three years of operations commencement.

Notably, penalties recorded were in the range of 0.6%-1.4% (as a percentage of capital payments) in the first five years, generally in line with our downside assumption of 0.5%-1.0% and reducing to 0.2% or below thereafter. However, if operational challenges persist, we may take a rating action depending on gravity of the issue; for example, the potential event of default that led to the one notch downgrade of NOH on Dec. 14, 2016. The chart below represents how operational challenges tend to ease over the asset life as management garners a deeper understanding of the asset functionality and contractual requirements.

Chart 5

image

Notably, NOH experienced significant performance issues during its ramp-up. Following substantial completion, service problems led to failure points breaching the monitoring notice threshold under the project agreement (PA), which in turn caused an event of default (EoD) under the service agreement. As the breach was not cured in 30 days, it triggered an EoD under financing documents. Subsequently, the project was able to implement performance improvement measures and was supported by lenders, who agreed to an EoD waiver and raised the cure period duration to 120 days. HHSC also granted additional time to rectify the issues and temporarily suspended failure points. NOH continues to face temperature, pressure, and humidity control issues, albeit at much lower scale.

Healthy Collaboration Mitigates Operational Challenges

Canadian P3s in our portfolio have benefitted from good relationships with their contracting authority. In line with the view of market participants, we believe this is a direct consequence of a commitment in Canada to resolve issues through collaboration. For most of the hospital P3s in our portfolio, we observe that the authority is not excessively punitive in events involving a breach of failure point thresholds. There have also been instances wherein the authority granted a waiver for the breach.

Some of the more pertinent cases for effective collaboration efforts are NOH, THP Partnership, and Integrated Team Solutions PCH, as highlighted in table 2 below.

Indeed, we can attribute performance across some assets to whether the concession provider's relationship with concessionaire is strained or supportive. For example, in case of THP Partnership, where we view the relationship between the project and concession provider is strong, the concession grantor waived deductions related to service/availability failures for a period when the service provider was performing preventive maintenance. Whereas in the case of Plenary Health Care Partnerships Humber LP, it was assessed deductions for service/availability failures during preventive maintenance period.

Table 2

Examples of Positive Collaboration Efforts
Project Year Examples of Positive Collaboration Efforts
ITS PCH 2018 Breached warning notice threshold for quality/service failures due to snow removal issue. PCH did not issue a warning notice.
2019 Failure points and deductions related to the upgrade of nurse call master stations by Johnson Controls without prior indication to PCH, were put in abeyance.
Hospital Infra NOH 2016 Several operating issues in 2015 and 2016 following substantial completion, leading to failure points that breached various thresholds under the PA. HHSC signed two letters of agreement in 2016 giving ProjectCo time to rectify the operating issues while temporarily suspending these failure points to avoid an event of default under the PA. In the first half of 2017 the hospital achieved conditions to permanently waive the suspended failure points.
2018 In February 2018 the hospital had no hot water due to a rubber expansion joint rupture, resulting in availability failure points reaching warning notice threshold. The hospital did not act on the warning notice, suggesting a strong relationship and the service provider's ability to quickly address operational issues.
2019 Failure points breached threshold for warning notices on two separate occasions. The first breach occurred in January 2019, when parking control system had compatibility issues with hospital's network; the second breach, in June 2019, was due to badge access issues faced by employees and staffing issues that affected response time. Despite the threshold breaches, the timely preparation of a rectification plan and strict adherence to it by EllisDon prevented the issuance of a warning notice by the authority.
2020 Deductions due to lighting system issues and printer failures in parking lots. These led to high availability failure points and parking management service failure points. Various thresholds were breached but the hospital did not issue any notice due to a satisfactory rectification plan and a strong relationship.
THP Partnership 2017-2019 VIHA granted relief for large portion of past deductions (~$2.3 million since service commencement) related to elevator failures and soft FM issues, indicating a good working relationship between service providers and VIHA. This is especially important because the project has incurred deductions that breached threshold for termination of service provider; however, VIHA did not exercise its right.
2020 VIHA is working collaboratively with THP and Honeywell to improve elevators and IMIT system performance. These were key areas of deductions in the past. In addition, VIHA provided blanket deductions relief from March to June to help the project cope with potential impacts on operations from the COVID-19 pandemic.
Source: S&P Global Ratings

Robust Asset Condition And Lifecycle Management

Lifecycle management is a critical component of P3 concessions, which usually span decades and thus necessitate proper asset maintenance. Given how critical lifecycle management is, Canadian P3s have contractual provisions that ensure the service provider spends adequately and in a timely manner to maintain the asset. Refer to "Canadian P3 Lifecycle Risk: “Ticking Time Bomb” or Dud?", published Nov 18, 2019, for some of the common provisions observed in the case of hospital projects we rate.

Moreover, projects also undergo a Joint Technical Review (JTR) performed by an independent consultant, to ascertain the facility condition usually every five years. For a handful of hospital projects that have undergone the JTR, the consultants have favorably opined on the facility condition and noted that the level of maintenance and lifecycle work performed is generally consistent with the age of the asset. Also, in the event of consultant observations leading to remedial work, the associated cost is borne by the service provider thus de-risking the project.

Table 3

JTR Findings Of Rated Hospitals
Plenary Health Niagara LP
JTR conducted by WSP Canada in 2018-2019.
WSP opined that facility is in good condition and reflects high level of maintenance.
Suggested remedial work performed by service provider Johnson Controls.
Plenary Health Hamilton
JTR by Morrison Hershfield Ltd. in early 2020.
Hospital is in good condition and well maintained.
Service provider Honeywell added ~$3 million to its lifecycle plan for next five years, in line with JTR (though this has no impact to project's cash flow as Honeywell retains lifecycle risks).
Cost related to additional study and repairs of construction deficiencies listed in JTR to be borne by construction contractor PCL.
Others
JTRs conducted for Plenary Health Bridgepoint L.P. and Integrated Team Solutions SJHC Partnership did not identify any glaring issues with the asset condition.

Counterparty Credit Risk Can Weigh On P3 Credit Quality

While market participants consider Canada's implementation of the P3 model a success generally, the model has also drawn criticism for issues such as inadequate procurement practices, poor risk management, and inability to deliver returns. More recently, the discussion was revived as Carillion PLC and Bondfield Construction Co. Ltd. were liquidated.

Contractual arrangement of hospital projects typically includes a dropdown of operational and lifecycle management responsibilities to the project companies, which in turn may pass on these responsibilities and associated risks to service providers or decide to self-perform. In our rated portfolio, operational risk is mostly passed through to reputable, credit-worthy facility management organizations such as Honeywell Inc. and Johnson Controls Inc. However, while the operations and maintenance contract insulates the project from underperformance, it also exposes the project to counterparty creditworthiness risk.

Table 4

Recent Examples Of Counterpart-Led Default
Carillion PLC (unrated)
Subsidiary Carillion Canada held multiple energy, transportation, and health care P3 contracts in Canada.
S&P Global Ratings covers three Ontario-based hospital P3S in which Carillion’s liquidation triggered cross-default provisions requiring remediation via appointment of a replacement FM and lifecycle contractor.
CHS (CAMH) Partnership struggled for over a year (during which it self-performed services and remained exposed to risk of cost escalations and penalties) before finding one at 15% premium to erstwhile contract with Carillion.
Contractor replacement and other expenses funded by ~2 years of locked-up distributions and security provided by Carillion.
Bondfield Construction Co. Ltd. (unrated)
In a similar turn of events, collapse of Canadian construction major Bondfield Construction Co. Ltd stalled redevelopment projects of St Michaels Hospital (unrated) and Cambridge Memorial Hospital (unrated) based in Ontario.
Construction contract backstopped by an insurance major (surety) that was responsible for construction completion in event of contractor’s default.
Surety, however, believed its guarantee was voided given corruption allegations involving Bondfield, leading to significant time overruns on commencement of project work.
Source: S&P Global Ratings

Appendix

Table 5

Publicly Rated Canadian P3 Hospitals
Project Senior debt rating as of Oct 18, 2021 Description

Plenary Health Niagara L.P.

A+/Stable Plenary Health Niagara L.P. (ProjectCo) was selected to design, build, finance, and maintain a new health care complex, including the Walker Family Cancer Centre, in St. Catharines, Ont. The concession will run for 30 years from substantial completion. The new facility consists of 375 beds in one 990,000-square-foot building, offering acute and clinical inpatient services as well as surgical, emergency, and ambulatory services. Regional cancer and cardiac services and a mental-health unit are also available. The facility has been operating since Nov. 23, 2012.

Plenary Health Bridgepoint L.P.

A/Stable Plenary Health Bridgepoint L.P. (PHB) entered into a project agreement (PA) with Sinai Health System (SHS) to design, build, finance, and maintain the new 10-story Bridgepoint Active Healthcare. This is a hospital in Toronto that focuses on inpatient and outpatient rehabilitation, palliative care, dialysis, and specialized complex care. The 446-bed hospital started operation in March 2013. PHB renovated part of the Don Jail that was closed in 1977 to serve as the administration building of the new hospital. The Toronto Jail, a portion of the Don Jail that was still in operation, was decommissioned with its ancillary building. The demolition of the old hospital building and the remaining landscaping works were completed in 2014. PHB achieved final completion on Oct. 27, 2015.

CHS (CAMH) Partnership

A-/Stable CHS (CAMH) Partnership is an addiction and mental health facility in Toronto, structured as an availability public-private partnership (P3). The project, which has operated since May 2012, consists of three buildings totaling 540,000 square feet.

SNC-Lavalin Innisfree McGill Finance Inc.

A-/Positive McGill Healthcare Infrastructure Group G.P. (MHIG) entered into a public-private partnership with McGill University Health Centre (MUHC) to design, build, finance, maintain, and rehabilitate the MUHC Glen Campus, a large acute care hospital in Montreal. The Glen Campus comprises four sections: an adult hospital, children's hospital, cancer center, and research center. The site totals about 250,550 square meters and has 500 beds and 20 operating rooms. It also has parking areas (with about 2,735 parking spaces) and a commercial retail space of about 3,000 square meters. SNC-Lavalin Innisfree McGill Finance Inc., a subsidiary of MHIG, is the issuer of senior secured notes that on-lent (as a conduit issuer) the debt proceeds to the project company. This is an availability-style (payments are based on contractual performance not demand) social infrastructure project with no volume risk; after a 51-month construction period, it entered into its 30-year operations phase in November 2014

Plenary Health Hamilton L.P.

A/Stable Plenary Health Hamilton L.P. (PHH) entered into a project agreement (PA) with St. Joseph's Healthcare Hamilton (SJHH) to design, finance, build, and maintain a new mental health and addiction care hospital in Hamilton, Ont. The hospital, constructed by PCL Construction Canada Inc. (PCL), has 305 mental health and addiction inpatient beds in addition to mental health and medical outpatient clinics, education and research space, and areas for clinical, administrative, and facility support. The facility has three occupied levels above grade and one below.

Integrated Team Solutions SJHC Partnership

A/Stable Integrated Team Solutions SJHC Partnership (Project Co) entered into an availability-based concession agreement with St. Joseph's Health Care London (SJHC) to design, build, finance, and maintain two hospitals in Ontario: the Parkwood Institute (PIMH) and Southwest Centre for Forensic Mental Health Care (SWC). SWC began operations in April 2013, followed by PIMH in October 2014. Both facilities serve people with severe and persistent mental illnesses. SWC is a three-story forensics mental health facility with 89 beds on 234,430 sq. ft. of land in St. Thomas. PIMH is a four-story mental health facility with 168 beds on 454,025 sq. ft. of land in London. The project's 30-year operation period will end in April 2043.

Hospital Infrastructure Partners (NOH) Partnership

BBB+/Stable Hospital Infrastructure Partners (NOH) Partnership (ProjectCo) is a public-private partnership (P3) with a concession from the Halton Healthcare Services Corp. (HHSC) to design, build, finance, and maintain the new Oakville-Trafalgar Hospital in Oakville, Ont. ProjectCo entered a 30-year service period following construction completion in July 2015. Built on a 50-acre greenfield site, the 457-bed hospital consists of a 10-story tower flanked by two five-story wings and a six-story parking garage. It includes ambulatory care services; inpatient units; and clinical, diagnostic, and therapeutic services. HHSC has retained responsibilities for food, housekeeping, security, parking, materials management, and clinical services. The entire facility is approximately 1.6 million square feet.

Plenary Health Care Partnerships Humber LP

A-/Stable Plenary Health Care Partnerships Humber L.P. (PHCP) entered into a concession agreement with Humber River Hospital (HRH) to design, build, finance, and maintain a new acute-care hospital in northwestern Toronto. The project's construction began in fall 2011 and completed on schedule in May 2015, and subsequently began its 30-year concession period. The hospital bundled the inpatient and acute-care activities of three existing sites. It has 656 beds, sits on about 27 acres of land, and covers 1.7 million sq. ft. The project also encompasses a 14-story tower, a central utility plant, and two parking structures with about 2,000 spaces.

Integrated Team Solutions PCH Partnership

A-/Stable Integrated Team Solutions PCH Partnership (ITS PCH) entered into a project agreement (PA) with Providence Care Hospital (PCH) to design, build, finance, and maintain a new 270-bed, 619,110-square-foot mental health hospital in Kingston, Ont. The hospital is located on a 30-acre greenfield site adjacent to one of PCH's facilities. The project achieved substantial completion on Nov. 30, 2016, and subsequently began its 30-year operating period.

THP Partnership

A-/Positive THP Partnership entered into a project agreement with Vancouver Island Health Authority to design, build, finance, and maintain two new, modern community acute-care hospitals on Vancouver Island, B.C. The 95-bed Campbell River Hospital, located in the City of Campbell River, provides services in medical, surgical, intensive-care, and maternity and newborn, as well as some mental health and addiction services. The 153-bed, 39,700-square meter Comox Valley Hospital, located in the City of Courtenay, provides similar services as well as psychiatric services.

This report does not constitute a rating action.

Primary Credit Analysts:Siddharth Bhatia, Toronto + 1 (416) 507 2514;
Siddharth.Bhatia1@spglobal.com
Dhaval R Shah, Toronto + 1 (416) 507 3272;
dhaval.shah@spglobal.com
Vedika Mehta, Mumbai;
vedika.mehta@spglobal.com
Secondary Contacts:Trevor J D'Olier-Lees, New York + 1 (212) 438 7985;
trevor.dolier-lees@spglobal.com
Marianne Du, Toronto + 1 (416) 507 2543;
marianne.du@spglobal.com
Esther Gong, Toronto;
esther.gong@spglobal.com

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