HSBC Bank USA NA partnered with financial technology firm RateReset for a platform that will allow banks to reset existing adjustable rate mortgage loans.
The platform, dubbed EasyReset, will help streamline the customer experience and let HSBC Bank retain and recapture loans, HSBC's Wealth and Personal Banking Business Head of Mortgage Raman Muralidharan said in a news release.
Customers eligible for a rate reset will automatically be offered one via email, which can then be reviewed, signed and accepted in less than 90 seconds.