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CCPA requests received between January 1, 2023 and August 20, 2024
Requests | Received | Complied with in whole or in part | Denied* | In Progress | Average days to substantively respond** |
---|---|---|---|---|---|
Requests to know | 71 | 11 | 58 | 1 | 25 |
Requests to delete*** | 192 | 50 | 143 | 3 | 34 |
Requests to opt out of sale**** | 389,384 | 389,371 | 12 | 1 | 1 |
Requests to correct | 1 | 1 | 0 | 0 | 7 |
Request to Opt Out of Interest Based Ads***** | 8 | 7 | 1 | 0 | 3 |
* Denied requests include all non-valid requests. Requests may be denied because the requestor could not be verified or the request was incomplete or unclear and not enough information was provided to fulfil the request.
** Substantive response means the final message fulfilling the request or notifying the requestor that the case has been closed or denied.
*** Request to delete include also info requests that were assigned both the category "Data Deletion" and "Info request"
**** Requests to opt out of sale also include Data deletion requests and Info requests that were assigned different categories (i.e. data deletion; do not sell and info requests, opt-out of interest based ads