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CCPA Privacy Request Metrics

CCPA requests received between January 1, 2023 and August 20, 2024

Requests

Received

Complied with in whole or in part

Denied*

In Progress

Average days to substantively respond**

Requests to know
71
11
58
1
25
Requests to delete***
192
50
143
3
34
Requests to opt out of sale****
389,384
389,371
12
1
1
Requests to correct
1
1
0
0
7
Request to Opt Out of Interest Based Ads*****
8
7
1
0
3

* Denied requests include all non-valid requests. Requests may be denied because the requestor could not be verified or the request was incomplete or unclear and not enough information was provided to fulfil the request.

** Substantive response means the final message fulfilling the request or notifying the requestor that the case has been closed or denied.

*** Request to delete include also info requests that were assigned both the category "Data Deletion" and "Info request"

**** Requests to opt out of sale also include Data deletion requests and Info requests that were assigned different categories (i.e. data deletion; do not sell and info requests, opt-out of interest based ads