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Case Study — 22 Mar, 2024
Highlights
A leading technology management provider partnered with 451 Research Consulting to understand digital transformation and refine its market position.
Insights from a global survey revealed unique challenges and priorities of power-intensive markets, shaping a compelling value proposition.
Unique intelligence from customized surveys established the client as a trusted thought leader, driving business growth and customer confidence.
Background
In an era of rapid digital transformation, organizations across industries face challenges in effectively implementing new technologies. Recognizing the varying degrees of digitization maturity and the need for targeted communication, one of our clients, a prominent datacenter, energy, and industrial technology management provider, enlisted the expertise of 451 Research Consulting. 451 Research is a renowned technology research group within S&P Global Market Intelligence. The client’s objective was to gain a comprehensive understanding of digital transformation underway, identify opportunities and barriers to technology adoption, and determine key performance indicators (KPIs) that would justify technology investments. Additionally, the client sought insights into concerns about power generation associated with digital transformation, all while considering the specificities of each industry vertical being serve. Armed with this knowledge, the client aimed to refine its internal messaging, enhance its market positioning, and demonstrate a sound comprehension of its customers' goals and concerns.
The Challenge
The key challenge for our client was to delve into the perception of digital transformation in the company’s target markets. This would help ascertain the current state of digital adoption, uncover the obstacles hindering technology deployment, and understand the decision-making criteria that would compel customers to invest in new technologies. Furthermore, the client sought to address the impact of Environmental, Social, and Governance (ESG) initiatives on technology adoption within each industry vertical of interest. To achieve these objectives, the client required a thorough analysis of market sentiment, technology adoption patterns, and spending trends across various verticals and regions.
The Solution
Leveraging 451 Research Consulting team’s expertise and the proficiency of our analyst team, we embarked on a comprehensive research initiative. We meticulously crafted a global survey instrument to delve into the digital transformation landscape of key power-intensive vertical markets. This survey aimed to capture insights from professionals holding diverse roles and responsibilities within the target verticals, thereby providing a holistic perspective of potential customers. The survey encompassed industry-specific questions, enabling us to analyze the unique goals, challenges, and priorities of each industry group.
In addition to survey development, our go-to-market capabilities played a pivotal role in identifying compelling survey findings and topics that would resonate with end customers and business partners. Drawing from the survey results, we curated a strategic mix of deliverables to construct an effective content marketing strategy. This strategy empowered the client to seamlessly integrate its internal design resources with our authoritative research citations, resulting in a substantial collection of go-to-market initiatives spanning multiple fiscal years.
The Outcome
Members of the client's marketing team recognized the immense value of possessing unique intelligence derived from our survey. Armed with this knowledge, they could formulate a compelling value proposition fortified by thought leadership pieces. These insightful publications underscored the client's understanding of market trends in digital transformation and ESG, positioning the company as a trusted thought leader in its industry. The client realized the substantial benefits of our collaboration, including:
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