How to effectively treat environmental, social and governance issues, collectively known as ‘ESG’, is shaping up to be one of the most significant agendas of our time and is becoming a major strategic imperative, especially for large and public organizations. The ESG mandate is, however, challenging for many companies to embrace – it is broad and complex, and still immature in need of more industry standardization. An underexplored dimension with an oversized potential to influence ESG is the role of technology and the technology industry. One way or another it will be a key determinant of how well organizations align their ESG and business strategies as businesses become increasingly reliant on third-party cloud and SaaS providers and an expanding range of technology choices and digital systems. For all these reasons we anticipate the range of discussions around technology and ESG will rapidly become more frequent, specific and strategic.
Our speaker will frame some of the main issues and arguments, and we discuss the varying levels of maturity of the different ESG dimensions. We will look at the role of technologies such as Artificial Intelligence (AI), the Cloud, Customer and Employee Experience technologies, cybersecurity, datacenters, data governance, and the Internet of Things. Get answers to key questions, with insights from across 451 Research’s community of analysts, including:
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