Alex Johnston is a research analyst on the 451 Research Data, AI & Analytics team at S&P Global Market Intelligence. Full Bio

Alex Johnston is a research analyst on the 451 Research Data, AI & Analytics team at S&P Global Market Intelligence. He focuses on emerging technologies and how they can be applied in business contexts. Alex's primary coverage areas are artificial intelligence, distributed ledger technology, event stream processing and data marketplaces.

Before joining S&P Global Market Intelligence, Alex was a principal analyst at Procurement Leaders, leading much of the research on procurement and supply chain. His specialty focus was procurement and supply chain technology markets, advising chief procurement officers on digital roadmaps and building out a suite of diagnostic tools. He has a background in qualitative and quantitative research and has significant data science experience. Alex holds a history degree from the University of Warwick.

Alex’s recent areas of concentration include monitoring the emerging generative AI market, tracking the evolution in blockchain use cases and investigating real-time architectures. Minimize

Scott Crawford is research director of the Information Security channel at S&P Global Market Intelligence Full Bio

Scott Crawford is research director of the Information Security channel at S&P Global Market Intelligence, where he leads the industry analyst team covering innovation, disruption and strategic players in cybersecurity and cyber risk. Scott joined S&P Global through its 2019 acquisition of 451 Research, where he has led the Information Security channel since 2015.

In addition to directing the Information Security channel’s research efforts, Scott covers forces and events shaping cybersecurity. He maintains a focus on areas including security operations, cyber risk management, the intersection of AI/machine learning and cybersecurity, and related interests.

As a practitioner, Scott was the first information security officer for the Comprehensive Nuclear-Test-Ban Treaty Organization’s International Data Centre in Vienna, with a background including systems and security management at the University Corporation for Atmospheric Research in Boulder, Colorado. His private-sector experience ranges from startups to leading industry players such as IBM, where Scott was a senior strategist with IBM Security.

Scott holds a Bachelor of Arts in molecular, cellular and developmental biology from the University of Colorado and a postgraduate Master of Science from the University of Salford (UK), with additional graduate study in telecommunications at the University of Colorado and in information systems at the University of Denver. Minimize

Sheryl Kingstone is head of the software experiences group, which includes the Workforce Productivity & Collaboration, Customer Experience & Commerce, Fintech and Macroeconomic research channels at S&P Global Market Intelligence. Full Bio

Sheryl Kingstone is head of the software experiences group, which includes the Workforce Productivity & Collaboration, Customer Experience & Commerce, Fintech and Macroeconomic research channels at S&P Global Market Intelligence. As a researcher, Sheryl tracks how businesses are spending on technology for the experience economy and how customer experience is a catalyst for digital transformation.

Specifically, she oversees the company's coverage of a variety of customer experience data-driven software markets spanning advertising technology, marketing, sales, commerce and service. She also is responsible for both consumer spending and IT tech spending research products.

Before joining S&P Global Market intelligence via acquisition, she consulted with several enterprise software companies and worked at companies in the enterprise data replication, transformation and database software market.

As a recognized thought leader with more than 25 years of experience in customer experience technologies, Sheryl was awarded the CRM Influential Leaders Award and was also the first female to be inducted into the CRM Hall of Fame.

Sheryl holds a Bachelor of Science degree from the University of Massachusetts and a Master of Business Administration degree from Simmons College. Minimize

Nick Patience is a Managing Analyst with S&P Global Market Intelligence, with responsibility for 451 Research’s coverage of Data, AI, Analytics, Information Security and Risk. He is the lead AI and machine learning analyst and is a co-founder of 451 Research, which S&P Global acquired in 2019. Nick has been researching and exploring the use cases for machine learning since the company's inception in 2000.

He is a sought-after speaker and advisor, known for his expertise in the drivers of AI adoption, industry use cases, and the infrastructure behind its development and deployment.

Nick rejoined the team in 2015 after a successful three-year stint as a product marketing lead at Recommind (now part of OpenText), a machine learning-driven eDiscovery software company.

Since 2000 he has held multiple senior management positions at 451 Research, with experience in both New York and London. Prior to starting 451 Research, Nick was a financial and technology journalist with ComputerWire (now part of Informa) in London and New York. Nick has an MSc in Computing Science from the University of London, and a BA in Philosophy and Music from Middlesex University. Minimize