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We are committed to ensuring an excellent experience for our subscribers and those interested in S&P Global Commodity Insights products & services. It's easy to get in touch to discuss your subscription, or general questions about our coverage, by email or phone.
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Send us a message and we will get back to you as soon as we can. We aim to reply to all inquiries within 24 hours. Alternatively you can email ci.support@spglobal.com.
Market Engagement
S&P Global Commodity Insights hosts a wide variety of forums, technical workshops, and conferences around the world. Our events cover the complete commodities spectrum. A complete listing of our forums and events, including free events, can be found here. S&P Global Commodity Insights is committed to maintaining a high level of engagement with individual companies and all interested parties. Every year we host hundreds of one-to-one meetings, methodology presentations and feedback sessions, and market update discussions. These meetings are a critical element in gathering insight and opinion from both our subscribers and other interested parties. S&P Global Commodity Insights aims to give as much insight and transparency into its assessments and data as possible through these meetings. To request a visit with any of our editorial teams around the world, simply email us at sme@platts.com.
Complaints
We encourage readers to share any complaints and/or concerns about price assessments, proposed methodology changes, applications of methodology and other editorial decisions in relation to our price assessment processes.